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How to View ARPA Headers



Message headers provide a list of technical details, such as who it came from, the software used to compose it, and the e-mail servers it passed through on the way to the recipient. These details can be useful for identifying problems with e-mail or identifying sources of unsolicited commercial e-mail messages.

Source: http://office.microsoft.com/en-us/outlook/HA010937071033.aspx?pid=CL100626971033

The steps to view ARPA headers vary from client to client. Below are the steps to view header information in clients we support:


Email Client

Method to View Full ARPA Email Headers

Zimbra Email Web Client

Logon to your email account via the Cal Poly Portal. Right click the email (Ctrl + click on Macs) and select Show Original.

Outlook IMAP configuration

Within an opened message, select View > Message Options > Internet Headers.

Outlook 2007

Right click on the message title and select Message Options.  View Internet Headers.

MacMail

From the main menu, select Mail > Preferences.  Select the View tab.  Select All from the Show Header detail dropdown menu.

Mozilla Thunderbird

From the main menu, select View > Headers > All.




Need Assistance?

Can't find the information you need? Contact the Service Desk at (805) 756-7000 or send an email to servicedesk@calpoly.edu.